Here at Regent Equestrian we value our customers satisfaction and do our best to provide you with the highest of quality products and service.
With the exception of Pre-Order products orders will be sent either the same or next business day, Within Australia please allow 3-7 Business days depending on which state you are in. Your tracking number will be provided on an email to say that your order has been sent.
Returns: We recommend trying your order on immediately after arrival. If the order requires to be exchanged for another size or colour, Please return within 7 days in original packaging and condition.
Exchanges: No Exchanges will be given, If you have ordered the wrong size or colour please return your item within 7 days in unused condition, once the item has been received we will give a store credit to purchase the new sizing or colour needed.
No refunds will be given, store credit only.
*Store credit will expire 6 months after issue date
If return postage is required it is at the buyers expense and is strongly advised to use a tracking parcel as Regent Equestrian accepts no responsibility for lost post.
*Please note that there can occasionally we variances in colour due to Dye lot and Regent Equestrian Accepts no responsibility for this*
All boots are sold in Pairs